Shipping & Returns Policy

Orders are typically processed within three to five business days of purchase, excluding weekends and holidays. You will receive an order confirmation email upon purchase and a shipping confirmation email, with tracking where available, once your order ships.

2.1 Domestic Shipping — we ship within the United States via standard carrier service, with an estimated delivery time of five to seven business days from the date of shipment. Shipping cost is calculated at checkout based on order weight and destination.

2.2 International Shipping — we ship to select international destinations as indicated at checkout. International orders may be subject to customs duties, import taxes, and fees imposed by the destination country, which are the responsibility of the customer and are not included in the item price or shipping cost.

2.3 Risk of Loss — risk of loss and title for items purchased pass to you upon our delivery of the order to the carrier.

3.1 Eligibility — items may be returned within 30 days of the delivery date. Items must be unused, unopened, and in original packaging to be eligible for return. For hygiene and safety reasons, plush toys removed from their original packaging may not be eligible for return unless defective.

3.2 How to Initiate a Return — contact us at support@raisingroyalskids.com with your order number and reason for return.

3.3 Return Shipping Costs — if the return is due to our error, we cover return shipping costs. For all other returns, return shipping costs are the customer's responsibility.

3.4 Refunds — once we receive and inspect the returned item, approved refunds are processed to your original payment method within five to ten business days. Original shipping costs are non-refundable, except where the return is due to our error.

3.5 Exchanges — we do not offer direct exchanges. Return the original item for a refund and place a new order for the desired item.

If your item arrives damaged or defective, contact us at support@raisingroyalskids.com within seven days of delivery with your order number and photos of the damage or defect. We will arrange a replacement or refund at no additional cost to you.

Orders may be cancelled or modified only before they have shipped. Contact us at support@raisingroyalskids.com as soon as possible if you need to cancel or change an order.

All Raising Royals merchandise is manufactured and labeled in accordance with applicable product safety requirements for children's products in the markets where it is sold, including age grading and required warning labels.

FFriendzz Network Inc. — support@raisingroyalskids.com